How we work

Achieve More with less 

Changes with big bang announcements and media-effective measures are not our game. Our measures are usually unspectacular but highly effective and flexibly adapted to day-to-day business. We secure the existence of the organisation, strengthen the self-confidence of the employees at an early stage of the project and, above all, maintain the sales performance.  
Lack of operationalisation and internalisation are the most common causes for the failure of strategies and change projects. That is why we work according to a simple principle : whoever is involved in execution, takes part in planning . Our clients' employees are therefore active participants and co-creators in the change process. That reduces the need for external resources and ensure knowledge transfer and internalisation.
  • Develop perspectives

    One of the essential but widely underestimated success factors is the development of perspectives.  

    Developing a mission and vision, co-created by and with staff, removes uncertainty from the organisation, signals the sales force the necessary backing and gives staff a sense of working for a purpose . 

    Our experience in developing and implementing growth strategies ensures that long-term goals are stretching but achievable. 


  • Succesful communication

    Effective communication is another underestimated lever to improve shortterm company performance   How many companies do not complain about waste in processes, misunderstandings, silo thinking, low completion rates, duplication of work, lack of learning effects, leadership weaknesses, unclear responsibilities.  All this is communication (including the lack of it) 

    Our measures aim at achieving quite the opposite :  efficient processes with clear interfaces and "error filters" , strengthened interdepartmental communication, clear responsibilities, effective customer acquisition , successful leadership through improved communication between managers and their teams. Communication can be learned but Communication is the central nerve system of a company culture. It takes needs many years experience, sensitivity and patience to change communication  practice..


  • Focus on the critical processes

    4-5 processes usually contribute directly to an organization´s value creation.  By analyzing  1 to 2 of them , we get a good picture  of  the inner state of the company and the ultimate drivers of waste . Defining key processes, detangling communication lines and assigning clear responsibilities are standard repertoire of process optimization.  What matters is the sequence.:   many restructuring programm  implement  a major reorganization as a starting point . We discovered that taking the opposite approach is often more sustainable and easier to implement:  organzational changes become a natural result and thus receive higher acceptance when jointly   defined performance limits of departments  form the base for process redesign,  clear interfaces, process  owners , roles and responsibilities.  

  • Optimal fit between employees and tasks

    The shortage of skilled workers is a concern for many industrial nations in Asia and Europe. Attracting the right people and retaining them will become a question of survival .  While all companies strive for employer branding, still too much emphasis is placed on professional requirements.  Yet its the emotional requirements that determine whether employees identify themselves with their work and perform well or not ,whether new employees stay or leave. 

    We use a method that is at the cutting edge of research, highly effective but simple. Its  the only method on the market that is based on brain research and that integrates facial expressions and gestures in the assessment of core personality. Its area of application includes the entire  recruting  and onboarding process and greatly enhances retainment rates and  employees ´self motivation  and  performance levels 


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